In a comparison site satisfaction survey, Which? Money found that the average customer score for these websites was lower for than any other financial sector it has surveyed; no site scored higher than 50%. Only three in ten said they trusted them to find the best price available, while two thirds thought they would be presented with products that make the websites the most commission.
A quarter of people said they did not buy through a comparison site because they found a cheaper quote elsewhere and 12% said they were unhappy with the quotes they were given.
These site show a distinct lack of financial advice and guidance. Users are presented with best buy tables which ussualy are unsuitable or unavailable for the average user. For products like mortgages or life and critical illness policies these websites fundamentally fail the user by not performing an indepth assessment of the clients requirements and personal circumstances such as what would be done through a mortgage or protection adviser such as Wentworth Financial Services.
If you require an indepth assesssment for mortgages, life insurance and/or critical illness cover follow the links to our website for a quote. Unlile the price comparison sites we have numerous methods for dealing with our customers, face-to-face for those users in Merseyside, Cheshire area. Telephone UK wide, or via email UK wide.
Wentworth Financial Services Home Page
Follow us on Facebook
